Tag Archives: M&S

The History of Retailing…Lesson #2 #Standards

In Lesson #1 I talked about “Tell the customer what you sell”.  For my second lesson, I would like to introduce a much more current example from a Marks & Spencer store opening I managed in November 2003. “Store Standards” is a fundamental Retail lesson – Making your store l… More

OAP’s demand M&S’s attention…as Jamie leaves Sainsburys

Marks and Spencer have been accused of failing to cater to the fashion needs of its over 60’s shoppers. The “golden oldies” expressed concerns that all across the high street retailers were favouring increasingly racy outfits, obviously designed for the younger generations. A 2000-strong crowd gathered … More